How do I cancel my Xbox Live account?

You can cancel your Xbox Live account by following the steps below:

  1. Sign in to your Microsoft account.
  2. Select “Account Settings” from the drop-down menu at the top of the page.
  3. Select “Your Billing Information.”
  4. Under “Billing information,” select “Cancel membership.”
  5. Follow the on-screen instructions to cancel your membership and complete your cancellation process.

[*UPDATED*] How To Cancel A Subscription On Xbox One (2020)

FAQ

How do I cancel my Xbox Live subscription?

To cancel your Xbox Live subscription, go to the account settings page on Xbox.com and select “Manage my subscriptions” from the left-hand menu. From there, you’ll be able to view all of your active subscriptions and click on “Cancel subscription.” You can also call customer service at 1-800-4MY-XBOX (1-800-469-9269) or chat with a representative online.

How do I cancel Xbox Live from my phone?

If you want to cancel Xbox Live from your phone, you can use the following steps:
Sign in to your Microsoft account by going to the app or website.
Select “Your Info” and then “Manage your subscriptions.”
Choose Xbox Live Gold and select “Cancel.

How do I cancel my Xbox Live subscription without a password?

If you want to cancel your Xbox Live subscription, you can do so by contacting Microsoft’s customer service.

How do I stop Microsoft from charging my card?

Log in to your Microsoft account and go to the Settings tab. Under Payment & Billing, click “Edit” next to Subscription billing date. Then select the date that you want to stop being billed.

How do I cancel my Microsoft account?

To cancel your Microsoft account, follow the steps below:
Sign in to your Microsoft account and go to https://account.microsoft.com/billing/profile
Click on “Cancel” under “Your subscription”
Select a reason for cancellation and click “Next”.

Can I cancel Xbox Live Gold?

Yes, you can cancel Xbox Live Gold. To do so, go to the Xbox website and sign in with your Microsoft account. From there, select your profile icon in the top right corner of the screen. Select “My Account” from the drop-down menu that appears. Scroll down until you see “Xbox Live Gold” and then select “Cancel Membership”.
You will be asked if you are sure that you want to cancel your Xbox Live Gold membership.

Can’t cancel my Microsoft subscription?

If you cancel your Microsoft account, you will no longer be able to access any of the services that are tied to it. For example, if you cancel your account and have an Xbox Live Gold membership, you will lose access to Xbox Live Gold. If you cancel your account and have a Microsoft Office 365 subscription, you will lose access to the software as well as any files that were saved in OneDrive.

Can my bank cancel Xbox Live?

No, your bank cannot cancel Xbox Live.
Xbox Live is a subscription service that you purchase from Microsoft and it is not linked to any financial institution.
In order for your bank to cancel Xbox Live, they would have to contact Microsoft directly about the matter.

How do I remove my card details from Xbox one?

You can remove your card details from Xbox One by going to the Microsoft account settings and selecting “Payment & Billing.” You will then be able to select “Remove payment info” and enter your password.
To remove your card details from Xbox One, go to the Microsoft account settings and select “Payment & Billing.” You will then be able to select “Remove payment info” and enter your password.

Can I remove my credit card from Xbox Live?

Yes, you can remove a credit card from Xbox Live. You will need to go into your account settings and then select “Manage Payment Options”. From there, you can remove the credit card from your account.

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